Business Strategy Meets Talent Strategy: The Role of Diagnostics in Driving Growth

As organizations face change, growth, and new leadership, one key question often arises: Is our talent strategy aligned with our business goals? A talent diagnostic assessment helps business leaders and boards understand how their current talent strategies support – or hinder – business growth. By identifying talent roadblocks, organizations can make informed decisions about recruitment, development, and succession planning, ultimately driving business success.

Having the right talent is more than a competitive advantage – it’s essential for survival. But organizations sometimes find themselves stuck in a cycle of misalignment between their strategic goals and their talent capabilities, which can lead to stagnation, inefficiencies, and missed opportunities. A talent diagnostic assessment, which evaluates the entire talent ecosystem, can uncover gaps and weaknesses, and help businesses prepare for future challenges.

Mapping Talent to Future Success

A talent diagnostic assessment analyzes an organization’s current state of talent – its people, processes, and structures – and compares it with where the business needs to go. CEOs, chief human resources officers, or boards typically initiate the process. Hiring is only a small part of the equation. It’s a holistic analysis that encompasses performance reviews, succession planning, high-potential talent identification, and development. The result is a clear gap analysis that shows where the current state falls short of the future state that will drive meaningful business results.

“For example, it’s unsustainable for a CEO to have as many as 12 or more direct reports,” said Tim Wiseman, Managing Partner, Leadership Consulting at DHR Global. “It may also be an indicator of other challenges with the organization’s structure.”

“By reworking the span of control, the CEO can free up time to focus on strategic initiatives, while empowering team members to take ownership of their respective functions,” he continued. “This kind of organizational restructuring can have a profound impact on overall efficiency and performance.”

“This kind of organizational restructuring can have a profound impact on overall efficiency and performance.”

– Tim Wiseman

Diagnostic Steps

A three-step talent diagnostic evaluation offers a structured approach to understanding the strengths and gaps within an organization’s talent ecosystem. By going through the process, businesses can lay a solid foundation for long-term success.

Step 1:  Understand the Business Goals

The first step is to gain a deep understanding of the organization’s current and future goals. This involves more than just knowing where the business stands today; it requires a thorough analysis of strategic objectives that may include growth through acquisition, expansion into new markets, or even a shift in direction with new leadership. By clearly identifying these priorities, leaders can tailor their talent approach to meet future demands.

“Consider a tech company that’s undergoing rapid growth and then finds itself in a tricky situation,” Wiseman said. “Its key leaders are in their late 20s, have only two years of business experience, and are now responsible for a company that’s worth $400 million.

“Do they have the leadership capabilities and the strategic mindset to meet the demands of such a high-stakes environment? he said. “They may only be able to take the company so far, unless they find someone who can provide the seasoned guidance and experience needed to navigate the complexities of scaling at such a rapid pace.”

Step 2: Evaluate the HR Strategy

Next, the diagnostic examines the human resources (HR) strategy relative to business objectives. This step determines how well the existing HR approach supports the organization’s current and future goals. It involves a thorough review of talent acquisition, development, retention practices, compensation structures, and workforce planning. Moreover, it looks at whether the HR strategy is proactive or reactive when challenges arise. Businesses can identify gaps in HR practices, such as outdated recruitment methods or ineffective training programs.

“The challenge for many organizations is bringing together disconnected talent strategies and streamlining their approach to create more effective, aligned HR systems,” said David Sheahan, Partner in DHR’s Industrial, Private Equity, and Leadership Consulting Practice Groups. “This integration is crucial for maximizing talent potential and achieving business goals in an increasingly competitive landscape.”

Step 3: Interview Key Leaders and Stakeholders

Gathering input from key leaders and stakeholders is essential to uncover a broad range of insights about the organization’s talent landscape. These interviews help identify the company’s strengths, weaknesses, and opportunities by exploring leadership capabilities, performance management processes, and succession plans. By getting insights from those who are closest to the strategic direction of the business, this step provides a comprehensive view of the organization’s talent potential and areas for improvement.

“I worked with an organization that discovered 40% of its leadership team was set to retire within five years,” Sheahan said. “With so much institutional knowledge and experience on the verge of leaving, the business strategy was at serious risk.

“Planning for these scenarios and implementing a robust succession strategy is essential to ensure continuity and mitigate the potential effect on an organization’s long-term goals.”

The Keys to Succeed

To ensure a successful talent diagnostic evaluation, business leaders need to approach the process with a strategic mindset and a commitment to open communication. They must be willing to share detailed information about their talent strengths and gaps. Equally important is the drive to align their talent strategies with their overarching business strategies. Without a genuine commitment to integrating these strategies, the evaluation process risks falling short of its potential benefits.

“A talent diagnostic presents a valuable opportunity for team-building and alignment, and it can help leaders see the strategic importance of talent as a critical asset,” Sheahan said.

“A talent diagnostic presents a valuable opportunity for team-building and alignment, and it can help leaders see the strategic importance of talent as a critical asset.”

– David Sheahan

Creating a Talent Road Map

Once the talent diagnostic is complete, the next step is to build a talent plan that will serve as the blueprint for addressing identified gaps and optimizing the organization’s strengths. Recommendations could range from improving succession planning and high-potential identification to restructuring the organization for improved leadership and talent management. The talent plan should outline clear actions, responsibilities, and timelines, ensuring that each element supports the organization’s goals.

Businesses that face more complex challenges – such as mergers, acquisitions, or leadership transitions –  might need ongoing support to help implement the recommendations. This could include leadership development programs, executive coaching, or assistance with recruiting the right talent for critical roles identified in the diagnostic.

The Diagnostic Advantage

Every business leader knows that success hinges on more than just strategy; it requires the right people in the right roles. A talent diagnostic assessment ensures that organizations are poised for growth, innovation, and long-term success by aligning talent strategy with business goals.

Design an Organization That Delivers Results

DHR’s Leadership Consulting Practice advises clients on their most important leadership and talent management challenges. Selecting and developing the right talent helps organizations, of all shapes and sizes, achieve maximum impact and economic value.

Whether your need is identifying future board candidates, planning future leadership transitions or redesigning the organization structure, our team of experienced professionals partner with you to develop and execute pragmatic solutions.

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